VoiceStacks

Details

Products & Services

Infrastructure

  • Category: Telephony / Infrastructure
  • Description: Dedicated, white-label telephony infrastructure that separates telephony, logic, and intelligence to deploy voice agents under a customer’s brand. Provides latency-optimized backend (edge-optimized response times) and handles carrier provisioning, SIP trunks, and phone numbers via API while auto-scaling to thousands of concurrent calls. Designed to be SOC-2 and HIPAA compliant for regulated deployments.
  • Key Features: White‑label hosting, Edge‑optimized low latency (<500ms), BYO‑Carrier or direct carrier integration (no Twilio markup), Purchase phone numbers and SIP trunks via API, Auto‑scaling for enterprise call volume, Telephony/Logic/Intelligence separation, Fixed latency guarantees
  • Integrations: Carrier/SIP trunk integration, Phone number provisioning API, Webhooks/API, Function-calling (JSON) integrations, EMR integrations (vertical‑specific)
  • Pricing Summary:
  • Target Audience: Agencies, SaaS platforms, and enterprises (platforms that want to white‑label voice AI infrastructure)
  • Reference URL: https://voicestacks.com/

Vertical Models

  • Category: AI / Domain Models
  • Description: Custom fine‑tuned vertical AI models architected for specific industries (example industries: healthcare, real estate, finance) that encode domain knowledge to reduce hallucinations and handle industry terminology. Models support retrieval‑augmented generation (RAG) and can be paired with platform logic to power specialized voice agents (e.g., EMR‑aware patient intake).
  • Key Features: Custom fine‑tuning for vertical domains, RAG‑enforced knowledge injection, Domain vocabulary and intent accuracy, Low‑latency inference for conversational voice, Configurable agent persona and knowledge base
  • Integrations: EMR/system integrations (healthcare), Property/real‑estate data sources (real estate), Financial system APIs (finance), JSON knowledge base/function calling tools
  • Pricing Summary:
  • Target Audience: Platforms and enterprises delivering industry‑specific voice AI solutions (Healthcare, Real Estate, Finance, SaaS)
  • Reference URL: https://voicestacks.com/

Security

  • Category: Security / Compliance
  • Description: Security and compliance capabilities designed for mission‑critical and regulated deployments, including SOC‑2 and HIPAA‑grade storage and controls to protect PII and recordings. Enables customers to retain ownership of data within a white‑label deployment model (your URL, your SMTP, your logo).
  • Key Features: SOC‑2 compliant controls, HIPAA‑ready storage and recording practices, PII protection/redaction readiness, Data ownership in white‑label deployments, Enterprise operational monitoring
  • Integrations: Compliant storage systems, EMR/system integrations (for HIPAA workflows), Customer SMTP/branding integrations
  • Pricing Summary:
  • Target Audience: Regulated industries and enterprises (notably Healthcare) and platforms requiring SOC‑2/HIPAA compliance
  • Reference URL: https://voicestacks.com/

Trust & Compliance Profile

Governance

  • Frameworks: SOC-2, HIPAA
  • Policies: Privacy Policy, Terms of Service, Cookie Policy
  • Audits: SOC-2

Security

  • Certifications: SOC-2, HIPAA Compliant Storage
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Localization

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Citations

Summary:

  • Total Citations: 0
  • Description: No external citations were found for VoiceStacks on third-party sites, press, industry reports, academic publications, podcasts, or conferences during a web search; publicly available mentions appear limited to the company's own domain.

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